You focus on growing your customer base. We’ll take care of the rest.
EDI. API. Retail compliance. Routing. Kitting.
If these omnichannel challenges are slowing you down—or keeping you from selling through multiple platforms—M&M has solutions for you.
We offer stress-free order fulfillment to your retail partners and end customers. With our nationwide fulfillment center network, speedy shipping, and range of EDI/API integrations, you can grow your customer base, improve your reach, and keep your retailer relationships strong.
With personalized solutions and expert help from real people, you’ll never be left to figure things out on your own.
What is Omnichannel Fulfillment?
Omnichannel fulfillment is a business strategy that allows you to integrate multiple sales channels and platforms to distribute orders while providing a seamless customer experience.
With this approach, once a customer places an order through the retailer of their choice, our omnichannel order fulfillment system gets to work and identifies the nearest inventory to fulfill the order.
Using an outsourced omnichannel solution allows us to work the technical side of fulfilling orders across sales channels and platforms and allows you to focus on other business needs.
Benefits of Omnichannel Order Fulfillment Solutions
Giving your consumers multiple options to obtain your products and services will increase your customer base through the different platforms you offer. However, maintaining these channels comes with challenges that may take time away from your primary responsibilities.
Here are some ways that having an outsourced omnichannel provider can help you enjoy all the benefits of the fulfillment solution without the associated challenges.
We are an omnichannel fulfillment partner that works with…
If you don’t see the integration or retailer you need, let us know. This isn’t a complete list, and we’re adding to it all the time.
Here’s how the omnichannel fulfillment process works. (It couldn’t be easier for you!)
1. Connect to your retailer partners via EDI/API. If you don’t know how to do that, don’t worry. We can help you every step of the way.
2. Send us your products. Instead of sending your products to multiple platforms individually, allow us to distribute them for you. We have a wide network of fulfillment centers strategically located across the U.S. to best serve you. You can browse our nationwide locations here.
3. When your retailers or end customers submit orders, they’ll come directly to us via EDI/API you’ve established. Our system integrates with most platforms that many retailers and marketplaces utilize today, simplifying data flow for everyone involved.
4. Get Our Value-added Services: We offer value-added services to help you even further, including item personalization, gift wrapping, bespoke packaging, special bundling, and kitting. Let us pick, pack, and ship your orders to your end customers or retailers while maintaining your brand identity!