- M&M
- Quality
- Solutions
Fulfillment Is a People Business.
Real People. True Passion. Proven Results.
99%+ On-Time Shipping
99%+ Inventory Accuracy
Direct Account Access
You deserve a 3PL partner you can reach, trust, and rely on. Our team is on the floor, on the phone, and in your corner.
Trusted by 100s of great brands for 20+ years
Partner With The 3PL That Treats Your Brand Like Their Own.
Experienced, Hands-On Team
Experienced, Hands-On Team With over 100 years of combined 3PL leadership experience, our team brings operational discipline and personal responsibility to every partnership.
People First, Always
Direct access to a real account team. When you call, we answer. When there’s an issue, we solve it.
Accuracy That Protects Your Brand
Industry-leading inventory and order accuracy so your customers receive the right product, on time, every time.
Four strategically placed fulfillment centers ensure 98% two-day ground deliverability across the U.S.
- The people first difference
- Services
- Integrations
M&M QUALITY SOLUTION
20+ Years. One Thing Will Never Change. People.
Logistic Abilities
For over two decades, we’ve helped brands grow, and through every change in technology and scale, one thing has stayed the same: we are real people.
We believe fulfillment is a people business. That’s why we don’t hide behind ticket systems or automation that removes accountability. When you call, we answer. When something needs attention, you speak to someone who knows your brand. Most 3PLs are built to scale systems. We’re built to serve people. Can your brand afford to get stuck with a partner you can’t reach?
M&M QUALITY SOLUTIONs - Services
M&M Solutions and Features for Scaling Brands
“We made an inventory labeling error that could have caused serious customer issues. An M&M Quality Solutions team member identified it and corrected it without being asked. That proactive mindset is exactly why they’re more than a vendor to us.”
Ryan Caldwell
VP of Supply Chain, Outdoor Lifestyle Brand
See How Our Team Supports Your Growth
Most fulfillment providers scale technology. We scale trust. When you partner with M&M, you gain direct access to a team that knows your brand and stands behind every shipment.
The 3PL Advantage Most
The 3PL Advantage Most Brands Don’t Talk About
Over 70% of companies say human support matters more than automation when problems arise. For 20+ years, we’ve built our fulfillment around that belief.
Brands Don’t Talk About
Over 70% of companies say human support matters more than automation when problems arise. For 20+ years, we’ve built our fulfillment around that belief.
With 100+ years of combined leadership experience, we stay accessible, accountable, and responsive. When you call, we answer.
Which side of growth are you on?
Logistic Abilities
What’s Your 3PL Really Costing You?
- Lost customers from preventable errors?
- Missed momentum during key launches?
- Leadership distracted by fulfillment issues?
If this sounds familiar… it may be time for a partner built on real accountability.
Logistic Abilities
What We Hear Most Often “We wish we had made the switch sooner.”
Fast-growing brands are often stuck managing their 3PL instead of scaling their business. Delays. Workarounds. Constant follow-up.
We’ve spent 20+ years building a people-first operation that removes friction and restores confidence, so your team can focus on growth.
Your Reputation Is On the Line.
Choose a 3PL That Owns the Outcome.
Choose a 3PL That Owns the Outcome.
The right 3PL doesn’t just pick and ship, it protects your margins, supports your launches, and scales with your demand. We integrate with your team, anticipate issues, and operate like an extension of your brand.
Real-time reporting, full visibility, and guaranteed SLA tracking. If it’s late, inaccurate, or returned, we already know why.
With fewer than 10 mispicks per 100,000 orders, your customers experience fewer delays.
“We didn’t realize how distant our last 3PL had become until we switched. Simple questions turned into ticket numbers and long wait times. M&M Quality Solutions feels different. We can call, get answers, and move fast. That accessibility has made a measurable difference in how we scale.”
Jacob Livanos
Chief Operations Officer
Seasoned 3PL.
Respected leadership.
If your current 3PL feels transactional instead of relational, it’s holding you back. A seasoned 3PL isn’t just about systems, it’s about leadership, culture, and accountability. That’s what sets M&M apart.
Under CEO Brian McMaster, our team is built on real people leadership and a reputation for excellence in the industry. When experience, culture, and accessibility come together, fulfillment becomes a growth advantage, not a risk.
INTEGRATION
Integrations are built to flex with you.
We plug into your tech stack fast, no friction. Custom options available. Let’s make it seamless.
Locations
Faster shipping. Lower costs.
With strategically placed warehouse space nationwide, we reach 98% of the continental U.S. in 2 days or less, by ground, not guesswork.
1601 Fairfax Trafficway Kansas City, KS 66115
10960 N Congress Ave Kansas City, MO 64153
1207 Eden Road York, PA 17402
3505 W California Ave Salt Lake City, UT 84104
how it works
Demystify switching providers and reinforce confidence in your onboarding process.
Diagnose the Fit
We start by reviewing your current logistics setup, product profile, and shipping history to identify where your provider is holding you back. Through discovery calls and data review, we track your growth goals to ensure we’re the right partner.
Plan with Precision
Our team creates a detailed transition plan covering inventory transfer, system integrations, SKU mapping, and carrier optimization. You’ll have a clear onboarding timeline, key milestones, and cost visibility, eliminating surprises and downtime.
Launch and Scale
We execute your onboarding plan with hands-on support, ensuring orders ship flawlessly from day one. Once live, we monitor performance metrics, fine-tune operations, and position your logistics to scale seamlessly with your growth.
technology
Differentiate your platform and emphasize visibility, control, and leadership-ready tools.
Insight-Led Logistics
We go beyond fulfillment to deliver competitive analysis, store audits, and actionable marketing strategies. Our team actively monitors sales trends, spots dips early, and brings you proven ideas to keep revenue climbing. No other 3PL does this, we’re the only one built to lead with insights, not just move boxes.
Always-On Growth Intelligence
We don’t just ship your products, we study your market, your competition, and your store’s performance to uncover new ways to win. From active marketing audits and competitive analysis to store efficiency reviews and optimization strategies, we deliver actionable ideas that keep you ahead. With M&M Quality Solutions, growth isn’t a side effect, it’s the plan.
Proactive Leadership, Zero Guesswork
You have a partner who’s scanning your numbers and your market every day, bringing you ideas, not just data. When we see a dip in sales, we don’t wait for you to ask, we present solutions, campaigns, or operational tweaks to get you back on track.
Trusted By The Leading eCommerce Brands & Teams
Harley Davidson
“Shipping used to be the most stressful part of my business but M&M has made it effortless for me. They package my products beautifully, ship them out fast, and handle everything with care. I can finally focus on growing my business instead of worrying about logistics."
Tamara A.
Owner, CEO
Trusted By The Leading eCommerce Brands & Teams
Harley Davidson
“I wanted to take a moment to compliment you and M&M on your courtesy, efficiency and overall professionalism. It has been such a pleasure working with you and other M&M staff members over the past many months. As a small nonprofit, we can use all the help we can get and that often means just being able to rely on others to hold up their end of the bargain in everyday business relationships. You have done that and much, much more.”
Robert B.
Operations Director
Trusted By The Leading eCommerce Brands & Teams
Harley Davidson
“M&M Quality Solutions helped us scale up without all the growing pains. They’re quick to respond, easy to work with, and their system connects perfectly with ours. Orders get to customers faster now.”
Rick G.
CEO
